Support

We're Here to Help

Welcome to Crystal.Mom support. Whether you have questions about using the app, need technical assistance, or want to provide feedback, we're here for you.

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Frequently Asked Questions

How do I get started with Crystal.Mom?

Simply download the app from the App Store, create an account, and you'll be guided through an introduction to the features. You can start with a daily card draw or dive into a full reading right away.

How does the AI generate readings?

Our AI analyzes traditional tarot symbolism, card positions, and the context of your question to provide personalized interpretations. The AI has been trained on extensive tarot knowledge while maintaining respect for the ancient traditions.

Can I save my readings?

Yes! All your readings are automatically saved in your Reading History. You can review past readings, add notes, and track patterns over time.

Is my data private?

Absolutely. Your readings and personal information are completely private and secure. We never share your reading data with third parties. Please see our Privacy Policy for more details.

What types of readings are available?

We offer various spread types including:

• Single Card Draw - for daily guidance
• Three Card Spread - for past, present, future or situation, action, outcome
• Celtic Cross - for comprehensive insights
• Custom Spreads - tailored to your specific questions

Do you offer a free version?

Yes! Crystal.Mom offers a free version with basic features. Premium subscriptions unlock additional spreads, unlimited readings, and advanced features.

How do I cancel my subscription?

You can manage your subscription through your device's App Store settings. Navigate to your subscriptions and select Crystal.Mom to cancel or modify your plan.

I'm having technical issues. What should I do?

First, try these common solutions:

• Restart the app
• Check for app updates in the App Store
• Ensure you have a stable internet connection
• Try logging out and back in

If problems persist, please contact our support team with details about the issue you're experiencing.

Can I request new features?

Absolutely! We love hearing from our users. Send us your feature requests and feedback at support@crystal.mom or share them in our Discord community.

How accurate are tarot readings?

Tarot is a tool for self-reflection and guidance, not fortune-telling. The accuracy of any reading depends on how well it resonates with your personal situation and how you apply the insights. Our AI provides interpretations based on traditional tarot wisdom, but ultimately the meaning you derive from a reading is personal.

Report a Problem

If you encounter a bug, security issue, or inappropriate content, please report it to us immediately at support@crystal.mom with as much detail as possible.

Business Inquiries

For partnership opportunities, press inquiries, or other business matters, please contact: business@crystal.mom