Privacy Policy
Last Updated: November 16, 2025
Introduction
Welcome to Crystal.Mom. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered tarot reading application.
Information We Collect
Information You Provide
- Account Information: When you create an account, we may collect your email address, username, and password.
- Reading Data: Questions you ask, readings you perform, and any notes or journal entries you create within the app.
- Communication: If you contact our support team, we collect the information you provide in your communications.
Automatically Collected Information
- Usage Data: Information about how you interact with our app, including features used, time spent, and navigation patterns.
- Device Information: Device type, operating system, unique device identifiers, and mobile network information.
- Log Data: IP address, browser type, access times, and pages viewed.
How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our tarot reading services
- To personalize your experience and deliver relevant content
- To process your requests and provide customer support
- To send you updates, security alerts, and administrative messages
- To analyze usage patterns and optimize app performance
- To detect, prevent, and address technical issues or fraudulent activity
- To comply with legal obligations
AI Processing
Your questions and reading requests are processed by our AI system to generate personalized tarot interpretations. We do not use your personal reading data to train our AI models or share it with third parties for their marketing purposes.
Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who assist in operating our app and providing services (e.g., hosting, analytics, customer support).
- Legal Requirements: When required by law, court order, or to protect our rights, property, or safety.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- With Your Consent: When you explicitly consent to sharing your information.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. You may request deletion of your account and associated data at any time.
Your Rights and Choices
Depending on your location, you may have the following rights:
- Access, correct, or delete your personal information
- Object to or restrict certain processing of your data
- Export your data in a portable format
- Withdraw consent where processing is based on consent
- Opt-out of marketing communications
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us through our Support page.